FAQ

Q1.WHO IS YOUR SHIPPING CARRIER?
A:Fedex or DHL or UPS

Q2.WHAT IS YOUR PROCESSING TIME/SHIPPING TERMS?
A:3-4 working days

Q3.HOW DO I COLOR MATCH?
A:Purchase our Color Ring or DM to check our color chart.

Q4.WHEN EXTENSIONS GET WET, DO THEY HAVE A NATURAL CURL OR ARE THEY STRAIGHT?
A:After a few times of washing, the extensions will take on a nice, natural texture and possibly a very slight natural wave.

Q5.HOW OFTEN DO YOU RECOMMEND WASHING EXTENSIONS?
A:We recommend washing every 3 days or less. For the longevity of your extension hair, we recommend using dry shampoo in-between washes.

Q6.CAN YOU PERM THE EXTENSIONS?
A:We strongly advise against perming the extensions.We have had people that have successfully permed the hair, but we cannot guarantee the hair will maintain its’ quality, so doing so will be at your own risk with no returns or exchanges.